Enterprise Smartphone and Mobile Device Management

Managing a diverse mobile fleet of Apple iOS, Google Android, BlackBerry, Symbian or Windows Mobile devices raises many challenges for enterprises. AirWatch enables organizations to leverage the latest mobile devices with a comprehensive mobile device management solution that manages all mobile assets regardless of operating system, carrier, network or location.
With AirWatch, you can manage any mobile device, on any carrier or network, anywhere in the world. Not only does AirWatch provide functionality across all platforms, but it’s available in one central console.
With Apex as a technology partner, your enterprise has the flexibility and confidence to take advantage of the most advanced mobile devices available on any of the major mobile operating systems.

Deploy

  • Activate devices using SMS, Email, URL and other flexible options.
  • Enroll corporate and employee-liable devices individually or in scale.
  • Authenticate users and devices through basic and directory services-based authentication.
  • Instantly configure policies, settings, certificates and access to enterprise accounts over the air.
  • Wirelessly provision internal and recommended apps through the enterprise app catalog.

    Secure

    • Ensure authorized and compliant devices have secured access to enterprise resources and accounts.
    • Protect personal and corporate data and the entire device through encryption and passcode policies.
    • Prevent unauthorized device use by locking down device features and enforcing restrictions.
    • Audit devices for compliance with corporate policies, settings, applications, third parties and more.
    • Automate business policies for non-compliant or jailbroken devices.

    Monitor

    • Monitor devices and network health status and statistics for exceptions.
    • Track user activity, such as app downloads, voice, SMS and data usage against pre-defined thresholds, white or black lists.
    • Monitor system access and console user activity through detailed event logs.
    • Set up alerts and automated business rules for specific device or network actions, user actions or system performance.
    • Generate actionable reports with automated distribution across IT team.

    Manage

    • Streamline and automate mobile asset and inventory management.
    • Update and provision new policies, settings, certificates, apps, software and access to enterprise accounts and more over the air.
      • EExchange Active Sync
      • EWi-Fi
      • EVPN
      • ECA
      • ELDAP
    • Push down configuration profiles, apps, software or remote lock & wipe commands to individual devices or groups.
      • On-demand
      • At a scheduled time or
      • Next time a device checks in
        • Perform device diagnostic tests remotely to identify issues.
        • Provide remote assistance to mobile users and communicate from the console via SMS messaging.
        • Take remote control of a device for more efficient troubleshooting.
        • Provide users with remote management capabilities through a self-service portal.
        • Manage troubleshooting cases and system incidents using an integrated case mana.

    Support

    Product Architecture